From 4afb4ee4a312c86b95ebce5e1796e4b913d5374a Mon Sep 17 00:00:00 2001 From: gongfuxiang Date: Wed, 12 Jun 2024 23:52:51 +0800 Subject: [PATCH] =?UTF-8?q?=E5=A2=9E=E5=8A=A0=E4=BC=81=E4=B8=9A=E5=BE=AE?= =?UTF-8?q?=E4=BF=A1=E5=AE=A2=E6=9C=8D=E6=94=AF=E6=8C=81?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- components/online-service/online-service.vue | 77 ++++++++++++++++--- pages/user-address-save/user-address-save.vue | 7 +- 2 files changed, 69 insertions(+), 15 deletions(-) diff --git a/components/online-service/online-service.vue b/components/online-service/online-service.vue index 3839aa90..cd693a9a 100644 --- a/components/online-service/online-service.vue +++ b/components/online-service/online-service.vue @@ -3,7 +3,7 @@ - + {{$t('online-service.online-service.4l6k22')}} @@ -37,7 +37,7 @@ - + @@ -78,6 +78,8 @@ chat_url: null, common_app_customer_service_tel: null, common_app_customer_service_custom: null, + common_app_customer_service_company_weixin_corpid: null, + common_app_customer_service_company_weixin_url: null, online_service_status: 0, is_online_service_fixed: app.globalData.data.is_online_service_fixed, mini_alipay_tnt_inst_id: null, @@ -178,30 +180,48 @@ methods: { // 初始化配置 init_config(status) { - // 客服优先级顺序( 1客服系统 -> 2自定义客服 -> 3平台提供的客服 -> 4电话客服 ) + // 客服优先级顺序( 客服系统 -> 自定义客服 -> 企业微信客服(仅app+h5+微信小程序生效) -> 各端平台客服 -> 电话客服 ) if ((status || false) == true) { // 是否使用客服系统 var is_chat = app.globalData.get_config('plugins_base.chat.data.is_mobile_chat', 0); var chat_url = app.globalData.get_config('plugins_base.chat.data.chat_url'); + var is_online_service = app.globalData.get_config('config.common_app_is_online_service', 0); if(is_chat == 1 && (chat_url != null || (this.propChatUrl || null) != null)) { this.setData({ is_chat: is_chat, chat_url: this.propChatUrl || chat_url, - online_service_status: app.globalData.get_config('config.common_app_is_online_service', 0) + online_service_status: is_online_service, }); } else { var online_service_url = app.globalData.get_config('config.common_app_customer_service_custom', null); this.setData({ common_app_customer_service_tel: app.globalData.get_config('config.common_app_customer_service_tel', null), common_app_customer_service_custom: (online_service_url == null || (online_service_url[this.client_value] || null) == null) ? null : online_service_url[this.client_value], - online_service_status: app.globalData.get_config('config.common_app_is_online_service', 0) + common_app_customer_service_company_weixin_corpid: app.globalData.get_config('config.common_app_customer_service_company_weixin_corpid', null), + common_app_customer_service_company_weixin_url: app.globalData.get_config('config.common_app_customer_service_company_weixin_url', null), + online_service_status: is_online_service, }); - // 对应平台没有提供客服的、电话和自定义客服必须存在一个 - var arr = ['qq', 'h5', 'ios', 'android']; - if(arr.indexOf(this.client_value) != -1 && (this.common_app_customer_service_tel || null) == null && (this.common_app_customer_service_custom || null) == null) { + // 存在自定义客服和微信企业客服则走客服模式 + if((this.common_app_customer_service_custom || null) != null || ((this.common_app_customer_service_company_weixin_corpid || null) != null && (this.common_app_customer_service_company_weixin_url || null) != null)) { this.setData({ - online_service_status: 0 + is_chat: 1 + }); + } + + // 对应平台没有提供客服的、[电话，自定义客服，企业微信客服]必须存在一个，则关闭在线客服 + if(['qq', 'h5', 'ios', 'android'].indexOf(this.client_value) != -1 && (this.common_app_customer_service_tel || null) == null && (this.common_app_customer_service_custom || null) == null) { + var temp_service_status = this.online_service_status; + if(this.client_value == 'qq') { + temp_service_status = 0; + } else { + // h5,app是否配置企业微信客服 + if((this.common_app_customer_service_company_weixin_corpid || null) == null && (this.common_app_customer_service_company_weixin_url || null) == null) { + temp_service_status = 0; + } + } + this.setData({ + online_service_status: temp_service_status }); } @@ -224,12 +244,45 @@ // 客服事件 chat_event() { - if(this.is_chat == 1) { - // 进入客服系统 + // 在线客服系统 + if((this.chat_url || null) != null) { app.globalData.chat_entry_handle(this.chat_url); } else { // 自定义客服 - app.globalData.url_open(this.common_app_customer_service_custom); + if((this.common_app_customer_service_custom || null) != null) { + app.globalData.url_open(this.common_app_customer_service_custom); + } else { + // 企业微信客服 + if((this.common_app_customer_service_company_weixin_corpid || null) != null && (this.common_app_customer_service_company_weixin_url || null) != null) { + // #ifdef APP + // app打开企业微信客服 + plus.share.getServices(res => { + var wechat = res.find(i => i.id === 'weixin') + if(wechat) { + wechat.openCustomerServiceChat({ + corpid: this.common_app_customer_service_company_weixin_corpid, + url: this.common_app_customer_service_company_weixin_url, + }); + } + }); + // #endif + + // #ifdef MP-WEIXIN + // 微信小程序打开企业微信客服 + uni.openCustomerServiceChat({ + extInfo: {url: this.common_app_customer_service_company_weixin_url}, + corpId: this.common_app_customer_service_company_weixin_corpid, + showMessageCard: this.propCard, + sendMessageTitle: this.propTitle, + sendMessagePath: this.propPath, + sendMessageImg: this.propImg, + }); + // #endif + } else { + // 电话客服 + this.call_event(); + } + } } }, diff --git a/pages/user-address-save/user-address-save.vue b/pages/user-address-save/user-address-save.vue index 6e67cb99..1607b458 100644 --- a/pages/user-address-save/user-address-save.vue +++ b/pages/user-address-save/user-address-save.vue @@ -38,7 +38,7 @@ - + @@ -123,7 +123,7 @@ {{$t('user-address-save.user-address-save.761ek6')}}* - {{$t('user-address-save.user-address-save.c811s5')}} + {{$t('user-address-save.user-address-save.c811s5')}} @@ -302,7 +302,8 @@ this.setData({ address_data: ads_data || {}, idcard_images_data: idcard_images, - editor_path_type: data.editor_path_type || '', + editor_path_type: data.editor_path_type || '', + data_list_loding_status: 3, }); if (this.alias_list.indexOf(alias) === -1) { this.setData({