增加企业微信客服支持
gongfuxiang
parent
987ac4fca8
commit
4afb4ee4a3
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@ -3,7 +3,7 @@
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<block v-if="online_service_status == 1">
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<!-- 是否商品页样式 -->
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<view v-if="propIsGoods == true" class="goods-chat-container item fl cp">
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<block v-if="is_chat == 1 || (common_app_customer_service_custom || null) != null">
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<block v-if="is_chat == 1">
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<view @tap="chat_event">
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<image class="icon" :src="common_static_url+'chat-icon.png'" mode="scaleToFill"></image>
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<text class="text dis-block text-size-xs cr-grey">{{$t('online-service.online-service.4l6k22')}}</text>
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@ -37,7 +37,7 @@
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<movable-view direction="all" :x="x" :y="y" :animation="false" class="online-service-event-submit spread">
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<view class="ring"></view>
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<view class="ring"></view>
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<block v-if="is_chat == 1 || (common_app_customer_service_custom || null) != null">
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<block v-if="is_chat == 1">
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<button type="default" :class="common_ent" @tap="chat_event">
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<image class="icon dis-block" :src="common_static_url+'online-service-icon.png'"></image>
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</button>
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@ -78,6 +78,8 @@
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chat_url: null,
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common_app_customer_service_tel: null,
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common_app_customer_service_custom: null,
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common_app_customer_service_company_weixin_corpid: null,
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common_app_customer_service_company_weixin_url: null,
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online_service_status: 0,
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is_online_service_fixed: app.globalData.data.is_online_service_fixed,
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mini_alipay_tnt_inst_id: null,
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@ -178,30 +180,48 @@
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methods: {
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// 初始化配置
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init_config(status) {
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// 客服优先级顺序( 1客服系统 -> 2自定义客服 -> 3平台提供的客服 -> 4电话客服 )
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// 客服优先级顺序( 客服系统 -> 自定义客服 -> 企业微信客服(仅app+h5+微信小程序生效) -> 各端平台客服 -> 电话客服 )
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if ((status || false) == true) {
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// 是否使用客服系统
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var is_chat = app.globalData.get_config('plugins_base.chat.data.is_mobile_chat', 0);
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var chat_url = app.globalData.get_config('plugins_base.chat.data.chat_url');
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var is_online_service = app.globalData.get_config('config.common_app_is_online_service', 0);
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if(is_chat == 1 && (chat_url != null || (this.propChatUrl || null) != null)) {
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this.setData({
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is_chat: is_chat,
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chat_url: this.propChatUrl || chat_url,
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online_service_status: app.globalData.get_config('config.common_app_is_online_service', 0)
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online_service_status: is_online_service,
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});
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} else {
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var online_service_url = app.globalData.get_config('config.common_app_customer_service_custom', null);
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this.setData({
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common_app_customer_service_tel: app.globalData.get_config('config.common_app_customer_service_tel', null),
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common_app_customer_service_custom: (online_service_url == null || (online_service_url[this.client_value] || null) == null) ? null : online_service_url[this.client_value],
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online_service_status: app.globalData.get_config('config.common_app_is_online_service', 0)
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common_app_customer_service_company_weixin_corpid: app.globalData.get_config('config.common_app_customer_service_company_weixin_corpid', null),
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common_app_customer_service_company_weixin_url: app.globalData.get_config('config.common_app_customer_service_company_weixin_url', null),
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online_service_status: is_online_service,
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});
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// 对应平台没有提供客服的、电话和自定义客服必须存在一个
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var arr = ['qq', 'h5', 'ios', 'android'];
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if(arr.indexOf(this.client_value) != -1 && (this.common_app_customer_service_tel || null) == null && (this.common_app_customer_service_custom || null) == null) {
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// 存在自定义客服和微信企业客服则走客服模式
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if((this.common_app_customer_service_custom || null) != null || ((this.common_app_customer_service_company_weixin_corpid || null) != null && (this.common_app_customer_service_company_weixin_url || null) != null)) {
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this.setData({
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online_service_status: 0
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is_chat: 1
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});
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}
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// 对应平台没有提供客服的、[电话，自定义客服，企业微信客服]必须存在一个，则关闭在线客服
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if(['qq', 'h5', 'ios', 'android'].indexOf(this.client_value) != -1 && (this.common_app_customer_service_tel || null) == null && (this.common_app_customer_service_custom || null) == null) {
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var temp_service_status = this.online_service_status;
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if(this.client_value == 'qq') {
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temp_service_status = 0;
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} else {
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// h5,app是否配置企业微信客服
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if((this.common_app_customer_service_company_weixin_corpid || null) == null && (this.common_app_customer_service_company_weixin_url || null) == null) {
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temp_service_status = 0;
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}
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}
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this.setData({
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online_service_status: temp_service_status
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});
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}
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@ -224,12 +244,45 @@
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// 客服事件
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chat_event() {
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if(this.is_chat == 1) {
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// 进入客服系统
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// 在线客服系统
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if((this.chat_url || null) != null) {
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app.globalData.chat_entry_handle(this.chat_url);
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} else {
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// 自定义客服
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app.globalData.url_open(this.common_app_customer_service_custom);
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if((this.common_app_customer_service_custom || null) != null) {
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app.globalData.url_open(this.common_app_customer_service_custom);
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} else {
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// 企业微信客服
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if((this.common_app_customer_service_company_weixin_corpid || null) != null && (this.common_app_customer_service_company_weixin_url || null) != null) {
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// #ifdef APP
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// app打开企业微信客服
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plus.share.getServices(res => {
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var wechat = res.find(i => i.id === 'weixin')
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if(wechat) {
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wechat.openCustomerServiceChat({
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corpid: this.common_app_customer_service_company_weixin_corpid,
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url: this.common_app_customer_service_company_weixin_url,
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});
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}
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});
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// #endif
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// #ifdef MP-WEIXIN
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// 微信小程序打开企业微信客服
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uni.openCustomerServiceChat({
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extInfo: {url: this.common_app_customer_service_company_weixin_url},
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corpId: this.common_app_customer_service_company_weixin_corpid,
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showMessageCard: this.propCard,
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sendMessageTitle: this.propTitle,
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sendMessagePath: this.propPath,
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sendMessageImg: this.propImg,
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});
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// #endif
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} else {
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// 电话客服
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this.call_event();
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}
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}
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}
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},
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@ -38,7 +38,7 @@
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<component-region-picker :propProvinceId="province_id" :propCityId="city_id" :propCountyId="county_id" :propShow="region_picker_show" @onclose="close_event" @call-back="region_event"></component-region-picker>
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</view>
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<view class="code-search oh pr">
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<input type="text" maxlength="30" placeholder-class="cr-grey-9" class="cr-base dis-inline-block bg-base text-size-xs padding-left-sm va-m" :placeholder="$t('user-address-save.user-address-save.he685s')" @input="region_code_value_event" />
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<input type="text" :value="address_data.code || ''" maxlength="30" placeholder-class="cr-grey-9" class="cr-base dis-inline-block bg-base text-size-xs padding-left-sm va-m" :placeholder="$t('user-address-save.user-address-save.he685s')" @input="region_code_value_event" />
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<button type="default" size="mini" class="bg-black br-black cr-white text-size-xs pa" @tap="region_code_event" :disabled="form_submit_disabled_status">{{$t('user-address-save.user-address-save.mb7cjx')}}</button>
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</view>
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</view>
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@ -123,7 +123,7 @@
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</view>
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<view class="flex-row align-c padding-vertical-sm margin-bottom-lg">
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<view class="form-gorup-title">{{$t('user-address-save.user-address-save.761ek6')}}<text class="form-group-tips-must">*</text></view>
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<view class="form-upload-data cr-grey-9">{{$t('user-address-save.user-address-save.c811s5')}}</view>
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<view class="form-upload-data cr-grey-9 text-size-xs">{{$t('user-address-save.user-address-save.c811s5')}}</view>
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</view>
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<view class="flex-row align-c">
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<view class="flex-width-half oh padding-right-main pr">
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@ -302,7 +302,8 @@
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this.setData({
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address_data: ads_data || {},
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idcard_images_data: idcard_images,
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editor_path_type: data.editor_path_type || '',
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editor_path_type: data.editor_path_type || '',
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data_list_loding_status: 3,
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});
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if (this.alias_list.indexOf(alias) === -1) {
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this.setData({
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